Old Penang Hotel (Trang Road) Guest Reviews
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Good Accessibility, Affordable Price, All Staffs and Person in Charge have Pleasant Attitude, Good Services, Peaceful Environment.
Thank you so much for your lovely comment. We truly appreciate your input and feedback. Your response will help to shape the future of our service.
This hotel gives an exotic feel when you first step inside.The room condition is not bad.The staff are friendly when we ask for their help.Please do equip more plug in the room.May be because the room i stayed doesn't have enough plug so gt difficulty in charging few phones.^^.Others are quite well.The room is spacious,clean and reminds me of old vintage room which my grandparents stayed.It is a wonderful experience.
Thank you for your genuine feedback. We will try our best to address your concerns as quickly as possible. We appreciate your trust and will continue do our best to meet your service expectation. We hope to have the pleasure of serving you again in the future.
Economical, Comfortable & Friendly Services
感谢您对我们酒店的真诚评论。 我们会尽全力做得更好， 让您住的更愉快。
Thank you so much for your genuine review. We promise to serve you better and make your experience as pleasant as possible.
There are few things i would like to add on:
1) Room is super comfy and clean and has basic amenities that most 4-star-hotel has.
2) Staffs are very friendly and helpful.
3) No deposit required for booking.
4) I don't like the wooden floor (though it has carpet lining on top) as it is very noisy and annoying especially when people walk to their rooms.
Once again, thank you for sending feedback to Old Penang Hotel. We truly appreciate it. Regarding the wooden floor matter, we already solve it by replacing new carpet, the sound has been reduced. We hope that you enjoy your stay at Old Penang Hotel.
Old Penang Hotel (Trang Road) is a budget option that’s clean, comfortable, and near to First Avenue/Times Square/Prangin Mall/Komtar in Georgetown.
Thank you for taking the time to let us know how you feel. We want to make your experience as pleasant as possible.
The Old Penang Hotel (Trang Road) has a strategic location which is a stone's throw from Penang's major historical landmarks and tourist attractions.
Besides, the staffs are courteous, friendly and willing to meet your needs. The rooms are exquisitely decorated with wood and hanging curtains.
The room is super clean and comfortable. It is well-equipped with hot shower, air-conditioner, ceiling fan, hot / cold shower, key card, satellite / cable TV and wireless internet. Err, WiFi was a bit slow here as I was in the top floor. The shared bathrooms are clean as in the bedroom.
Thank you so much for your comment. We will try our best to upgrade the WiFi in the future.
Friendly staff served me well. Wonderful experiences overall. Will recommend my friends for this.
Thanks for your lovely comment. We promise to serve you better.